FAQs about The BEAUTYband®

What is the difference between the Beauty for Acne & Enhance?
How long does the BEAUTYband® last?
Do you ship internationally?
Does anyone else see the information that I provide to BEAUTYband®?
What is your return/exchange policy?
What if my product was damaged upon delivery?
I am experiencing technical difficulties, what should I do?
Where can I purchase BEAUTYband® products?
Is it safe to use my credit card?
When will I receive my order?
What if I would like to cancel an online order after it has been placed?
What is the difference between the Beauty for Acne & Enhance?

The main difference between the products is the density of the Silicone. For the Beautyband for Acne we are using 40 Shore Silicone, and for the Beautyband Enhance we are using 30 shore. This effects the strength of the Stretch accordingly. The stronger the stretch- the better healing process which will happen.

How long does the BEAUTYband® last?

The maximum effectiveness of the product is in the first 90 days.  While it does not expire, we recommend you utilize a new BEAUTYband® every 90 days.

Do you ship internationally?

At this time, we do not ship internationally.

Does anyone else see the information that I provide to BEAUTYband®?

Only our partners (such as shipping entities like USPS and UPS) see your information.

What is your return/exchange policy?

We want every customer to be thrilled with their new BEAUTYband® products.  We have a 100% satisfaction guarantee.  Therefore, if for any reason you are not happy with your BEAUTYband®, please contact support@theoriginalbeautyband.com and we will send you a new one.  If you do not want to exchange the product, simply ship it back to us (return shipping is not included) and we will provide a full refund of your product price and taxes (shipping is not refundable).

I am experiencing technical difficulties, what should I do?

Please email support@theoriginalbeautyband.com.  Our representatives will get back to you within the next business day.

Is it safe to use my credit card?

We provide every level of security on our website. Our site utilizes the most current technology to ensure complete confidence when shopping at www.theoriginalbeautyband.com. All credit card information is encrypted and information is verified through several security screens to ensure privacy.  For further protection, all credit card information is processed through an automated system and is not available for view within our company database.

When will I receive my order?

All BEAUTYband® orders are processed one business day after the order is placed, excluding Holidays and weekends. Depending upon where you live, your order will arrive within 2 to 8 business days, unless you choose expedited shipping.

What if I would like to cancel an online order after it has been placed?

Please contact support@theoriginalbeautyband.com within 24 hours of your order. Once an order is shipped it cannot be cancelled.

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